SDVI's Support Engineering team is a seasoned group of engineers who know how to get to the bottom of things. As a Support Engineer, you will be working shoulder-to-shoulder with other members of the engineering team to understand and root-cause software defects, and implement fixes to continue to deliver our customers rock-solid functionality and performance.

What You'll Do

• Triage and assist in root-cause analysis of software issues discovered internally and in customer environments


• Coordinate debug efforts between the developers and support teams


• Work with engineers through design, implementation, and deployment of fixes for investigated issues


• Write test automation and tools to ensure the quality of our services

Who You Are

• An experienced software professional with 5 or more years experience in software development


• A college graduate with a Bachelor's or Master's degree in a technical field, with preference for CS, CpE, or EE


• A software developer at your core, who uses their powers for good in supporting production operations


• Communicative, valuing building strong relationships and even stronger teams


• Self-motivated, with the ability to juggle multiple priorities


• Possess a tendency to “go digging” when confronted with a challenge


• An accomplished mentor or teacher


• Familiar with microservice architectures, REST APIs, and Single-Page Web Applications


• Energized and motivated by new challenges


• Enjoy working shoulder-to-shoulder with your customers

The SDVI Platform

• Python 3, Flask, SQLAlchemy


• JavaScript, VueJS


• Microservices, REST APIs


• Docker, Nginx, Postgresql


• Amazon Web Services


• Linux, Windows

Interested? Start the process by applying now!